Privacy Policy

Contact and Identification Details: When you place an order or contact us, we collect your name, email address, phone number (if provided for shipping updates), and communication history.

Shipping and Delivery Information: We collect the physical delivery address, recipient name, and postal code necessary to manufacture and deliver your merchandise.

Payment Processing Information: Payments are processed directly through secure Shopify checkout payment gateways. Colee.One and ColeeMerch do not collect or store full credit card numbers or sensitive payment account details on our servers.

Technical and Usage Analytics: We collect standard technical analytics data, including IP addresses, browser types, device information, visited pages, session duration, and referral paths via Google Analytics 4 (GA4) and Vercel Analytics.

We process personal data solely for legitimate business and transactional purposes, including:

• Order fulfillment, custom manufacturing, packaging, and carrier shipping.
• Customer support, order status tracking updates, and returns or defect resolution.
• Website performance optimization, site security, and audience analytics.
• Legal compliance, fraud detection, and transactional record keeping.

To print, assemble, and deliver merchandise, order data (customer name, shipping address, ordered items, and sizing) is securely transmitted to our print-on-demand fulfillment partner, Subliminator (subliminator.com).

Subliminator operates on a GDPR-structured data protection framework and processes customer order details strictly as necessary to produce garments and generate carrier shipping labels. Subliminator's designated privacy contact is support@subliminator.com.

Colee.One is responsible for disclosing these fulfillment data practices to its customers.

We use essential cookies and tracking mechanisms to ensure store operations and understand customer visits:

• Shopify: Cookies and local storage variables required to maintain shopping cart items, manage checkout sessions, and secure payment processing.
• Google Analytics 4 (GA4): Aggregated site analytics tracking visitors across pages. Merch host coleemerch.one uses measurement property G-Y6TQ40P8Z8; main host colee.one uses property G-TQ132DS4J3.
• Vercel: Privacy-friendly infrastructure performance and diagnostic metrics.

You may adjust or block cookies at any time through your browser preferences. Doing so may limit cart or checkout functionality.

Regardless of your geographic location, you hold rights regarding your personal information, including the right to request:

• Access to the personal data we hold about you.
• Correction or update of inaccurate information.
• Deletion of your personal data, subject to necessary legal and financial record-keeping obligations.

To exercise any of these privacy rights, email our team at info@coleemerch.one. We verify and respond to all requests promptly in accordance with applicable laws.

For store privacy questions, data requests, or customer support regarding ColeeMerch, contact: info@coleemerch.one.

For general Colee.One management inquiries, contact: mgmt@colee.one.